Läroplaner för studerande med studiestart hösten 2016

2016/2017 » Kultur » Leadership and Service Design (Högre YH) » Valfria studier » Elective studies » User-orientation in Service Development

User-orientation in Service Development

Kod:	LSD14SI03
Namn:	User-orientation in Service Development
SP totalt:	5
Rekommenderad studiegång (SP):	År 1: 5 År 2: År 3: År 4: År 5:
Förkunskaper:
Kursspecifika kompetenser:	The Student * deepens hers/his insight in service design methods and processes from customers/users point of view * is able to gain, analyse and utilise customer/user information in service design * is capable of creative problem solving in complex service design processes * is able to start and perform customer-focused and cost-effective service design development projects
Kursspecifika kompetenser (fil):
Undervisningsspråk:	Engelska
Ansvarig utbildning:	Leadership and Service Design
Anmärkningar: