Curricula 2015–

D = full-time studies
F = part-time studies

2015/2016 » Social Sciences, Business and Administration » Degree Programme in Business Administration » Professional Studies » Marketing » Salesmanship and Customer Service

Salesmanship and Customer Service

Realization plans
Code: FEV13MF02
Name: Salesmanship and Customer Service
Extent of studies: 3
Rekommenderad studiegång (SP): Year 1: 3    Year 2:     Year 3:     Year 4:     Year 5:     
Prerequisites: Basics of Marketing 6 cu
Course-specific competence: Students
-understand the importance of customer service for a successful organization
-are familiar with the selling process and can use different methods to achieve the goals
-can argue and negotiate
-understand the importance of social competence when selling
Course-specific competence (file):
Language of instruction:
Administering Degree Programme:

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