|Course-specific competence: ||The student:|
- demonstrates ability to communicate in a natural and professional manner, in speaking as well as writing, in a work context, including customer service
- demonstrates proficiency in the terminology of the field and is able to benefit from research and literature in his/her professional development
- shows such skills in the Finnish language as are in accordance with the Act on the Knowledge of Languages Required of Personnel in Public Bodies (424/2003). This means that the student must show satisfactory (grade 1, 2 or 3) or good (grade 4 or 5) skills in speaking and writing Finnish. Written and oral skills are assessed separately.