Degree Programmes conducted in Swedish 2014–

Degree Programme in Tourism Management (210 cr)

Degree: Bachelor of Hospitality Management
Qualification title: Bachelor of Hospitality Management
Duration of studies: 3,5 years
CodeNameCr/year/total
Realization plans
12345Total
Gru

Core studies

57 cr
TU10SK24    24 cr
YH10IN01

Introduction to academic studies



The student
* is familiar with his/her UAS, professional field and individual learning style
* reflects on his/her studies and future plans and is aware of the significance of personal development in relation to life-long learning and the profession
* can generate new knowledge and create personal learning environments
* is familiar with the basic principles of the research process
* can retrieve and critically view information
* can plan, implement and evaluate processes
* can use tools applicable in project planning and project management
* can work in groups and teams with individuals regardless of their background
1
6    6 cr
TU10SK03

The Operating Environment of Tourism 1



The students
- possess on overall view of the characteristics, areas and structures of the toursim industry
- are familiar with the actors, interested parties and co-operations partners of the tourist infomation
1
6    6 cr
TU10SK04

The Operating Environment of Tourism 2



The students
- are familiar with various tourist types, the motives, needs and behaviours of the tourist
1
3    3 cr
TU10SK02

Employment in Service Culture



The students
* are able to encounter clients in a client-oriented way in all service situations
* understand consumer buying behaviour and can use this in service situations
* are able to create client-oriented services considering aesthetic and ethical perspectives
* understand their own responsibility and the meaning of co-operation for the success of a team
1
6    6 cr
YH10SV01

Swedish



The student
* can communicate coherently and in a professional manner both orally and in writing, in a work context
* demonstrates appropriate knowledge of the process of academic writing and a correct use of references
* can use different channels to retrieve information and compile reports according to the standard form and layout
1
3    3 cr
TU10SS18    18 cr
TU10SS01

The Structure and Characteristics of the Service System



The students
* are able to describe, direct and evaluate the processes of the service system
* are able to organize , direct and develop work within the servise system
* understand the future prospects of the tourism industry
* know the security demands within the service sector and are able to apply them in their own work
1
6    6 cr
TU10SS02

The Service and Production Process



The students
* are able to develop services using product development and commodification according to the principles of sustainable tourism development
* know how to plan, produce and develop services in accordance within the demands of the tourism industry and the profitability of the activities
* are familiar with the factors contributing to the quality of tourism services
1
6    6 cr
TU10SS03

Security and Ethics in Service Systems



The students
* are familiar with the security demands of the industry and know how to apply them in their own work
* are familiar with the ethical issues related to the tourism industry
1
3    3 cr
UOÅ10HU01

Sustainable Development



The students
* know that SD includes ecological, economic, technical, social and cultural aspects, which are all interdependent
* understand that the opportunities for future survival and a good life are dependent on a sustainable utilization of nature, people and the environment
* know how to consider the ecological, social and cultural aspects of sustainable development, as well as aspects of availability in all their activities and to operate in their own working environment in a sustainable manner
* are able to take responsibility for contributing to a globally sustainable development in society
1
3    3 cr
TU10SP633  15 cr
YH10FI01

Finnish



The student
* demonstrates ability to communicate in a natural and professional manner, in speaking as well as writing, in a work context, including customer service.
* demonstrates proficiency in the terminology of the field and is able to benefit from research and literature in his/her professional development
* shows such skills in the Finnish language as are in accordance with the Act on the Knowledge of Languages Required of Personnel in Public Bodies (424/2003). This means that the student must show satisfactory (grade 1, 2 or 3) or good (grade 4 or 5) skills in speaking and writing Finnish. Written and oral skills are assessed separately.
1
3    3 cr
YH10EN01

English



The student
* shows the ability to communicate in a professional manner in a work context in speaking as well as writing
* is familiar with essential terminology within his/her field and is able to benefit from professional literature
* has a positive attitude to developing his/her receptive and productive language skills and is familiar with the relevant tools
* is aware of cultural differences in international contexts
3    3 cr
TU10SP01

Elective languages



Studerande
• har en förbättrad förmåga att kommunicera både i tal och skrift
• har kännedom om den centrala terminologin inom sitt eget område
• har ett utvidgat ordförråd och grammatikkunnande
• förhåller sig positivt till att utveckla sina receptiva och produktiva språkkunskaper och känner de relevanta verktygen därtill
 333 9 cr
Yrk

Professional studies

96 cr
TU10FÖ 24   24 cr
TU10FÖ04

The structure of Service Enterprises 1



The students
- have advanced knowledge of the functions and characteristics of service producing tourism enterprises at a national level
- are familiar with the structures and models of the organisation
1
 6   6 cr
TU10FÖ05

The structure of Service Enterprises 2



The students
- are able to describe the chains and networks within the industry
1
 3   3 cr
TU10FÖ06

Development of client relations 1



The students
- know the various types of client segments
1
 3   3 cr
TU10FÖ07

Development of client relations 2



The students
- are able to analyse, utilise and develop types of networks within the industry according to the principles of professional ethics
- understand the importance of a client-oriented approach in relation to enterprise and service production
1
 6   6 cr
TU10FÖ03

The Finances and Competitiveness of a Service Enterprise



The students
* are able to monitor the development of the industry and know the key ratios within the business environment
* are able to foresee the effects of alternative ways of operating on finacial results and competitiveness
1
 3   3 cr
UOÅ10EF01

Business Economy and Entrepreneurship



The students
* understands business and entrepreneurship by possessing knowledge about profitability, the company’s transfer of payments, the role of accounting, the basics for allocations and how a profit/loss account and a balance are built up. The student is aware of the economic knowledge required of an entrepreneur to get from a business idea to business activity
1
 3   3 cr
TU10SL 24   24 cr
TU10SL04

Strategic Planning in Service Enterprises 1



The students
- know and understand the strategies of a service enterprise
1
 3   3 cr
TU10SL05

Strategic Planning in Service Enterprises 2



The students
- are able to use strategies as a tool for managing service activities
 6   6 cr
TU10SL06

Influence and Communication within Service Enterprises 1



The students
- have advanced knowledge of service marketing
- are able to plan, execute and assess marketing activities
- are familiar with the typical communication situations of the industry
1
 6   6 cr
TU10SL07

Influence and Communication within Service Enterprises 2



The students
- know how groups and working teams function and can lead these
1
 3   3 cr
TU10SL03

Responsible Leadership



The students
* are prepared to be managers
* are able to organise the activities of the working community and use the competence of the individuals, teams and communities
* are able to take responsibility for their leadership and act according to agreed principles
* are able to promote well-being in work communities
1
 3   3 cr
UOÅ10AJ01

Law and Legislation in Working Life



The student
* is aware of social possibilities to influence, which may develop his/her own branch
* is familiar with modes of operations in working life and can act in a working community
* is familiar with and conforms to Law and Legislation in working life
* is familiar with the main principles of an organisation´s operation and management and has readiness to lead work
* knows the social and economic connections within organisations operating in hes/her own branch
* is able to evaluate operations of the working community and plan, organise and develop operations in variable situations in working life.
1
 3   3 cr
TU10TU  24  24 cr
TU10TU04

National Tourism Development 1



The students
- are able to use the characteristics of the regional and national culture for the development of tourism
1
  3  3 cr
TU10TU05

National Tourism Development 2



The students
- regard cultural heritage as a resource for tourism and understand the balance between financial and cultural values in this context
- can produce cultural tourism products according to the principles of sustainable development
1
  6  6 cr
TU10TU02

Regional Tourism Development



The students
* have advanced knowledge of the tourism industry of the region
* are able to develop regional strenghts and improve the regional efficiency within the tourism industry
1
  6  6 cr
TU10TU03

Future Visions and Pro-Activity



The students
* are able to learn together with others and share their knowledge within various expert groups
* are able to take initiatives and have the ability to foresee changes and the need for these
* are, in their role as experts and developers of working life, able to apply the value base of their own field, and also the principles of its occupational ethics
* possess a pride in their profession and an understanding of the aim of their work and the significance of occupational ethics
* can handle change and are able to see and make use of various opportunities for learning and activities
1
  6  6 cr
UOÅ10FM01

Research Methodology



The student
* is able to apply the research process in a systematic and flexible manner in the process of creating his/her Bachelor’s Thesis, and in projects
* follows the ethical principles of research in R&D processes
* understands and is able to use qualitative and quantitative methods
* can scrutinize and analyze scientific texts and sees the connection between research and practical development work
* can employ evidence-based knowledge
1
  3  3 cr
TU10IT  24  24 cr
TU10IT04

Tourism Planning and Development 1



The Student
- understands the concept and practice of tourism planning and development in both developed and developing countries
- is able to analyze the dynamics of interactions between the economic, socio-cultural, environmental and political impacts of travel and tourism on a local and global level
1
  6  6 cr
TU10IT05

Tourism Planning and Development 2



The student
- understands the relationship between principles of sustainability and the development and management of global tourism
- is familiar with current and possible future trends which impact on global travel and tourism
1
  3  3 cr
TU10IT02

Intercultural Issues in Tourism



The Student
* has developed a greater awareness of the diversity of cultures and co-cultures in the global community
* becomes familiar with issues related to (inter)culturality in tourism and is able to make practical implications of these matters
* is aware of the relationship between culture and principles of sustainability
* knows about Finland’s major inbound and outbound tourism markets and is provided with tools to communicate effectively and bridge cultural differences when working in an international environment.
1
  6  6 cr
TU10IT03

Management of Intercultural Tourism Projects



The Student
* becomes aware of different aspects of project management in an intercultural environment
* can benefit practically from the different ideas and approaches of planning and managing the work of cross-cultural teams and projects
* can take intercultural aspects into account in internal and external communication
* understands the importance of risk management and crisis management within international projects
1
  6  6 cr
UOÅ10IL01

Introduction to Intercultural Leadership



The students
* understand cultural differences and are able to co-operate with persons regardless of their background
* reflect over their own cultural identity and their own attitudes
* know what is characteristic for a multiculturaln society
* understand the impacts of internationalisation and its opportunities in their own professional field
* understand what is needed for good management in multicultural environments
  3  3 cr
Val

Elective studies

12 cr
TU10VA  12  12 cr
Pra

Work placement

30 cr
TU10PR12126  30 cr
TU10PR04

Work Placement 1



Se studiehelhets kompetenser
12    12 cr
TU10PR02

Work Placement 2



Se studiehelhetskompetenser
 12   12 cr
TU10PR05

Work Placement 3



Se studiehelhetskompetenser
  6  6 cr
Lär

Degree thesis

15 cr
   15 15 cr


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